Shipping & Delivery Policy
At NOGORSHILPO-US, we are committed to delivering our premium, in-house designed caps to your doorstep as quickly and safely as possible. Please review our shipping and delivery information below.
1. Where We Ship
Currently, NOGORSHILPO-US ships exclusively within the United States, covering all 50 states. We do not offer international shipping at this time.
2. Order Processing Time
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All orders are processed and prepared for shipment within 1 to 3 business days (Monday to Friday, excluding US national holidays).
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Orders placed on weekends or holidays will be processed on the next available business day.
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Once your order is processed, you will receive an email confirmation with your shipping details.
3. Estimated Delivery Timeframes
After the 1-3 business days processing period, the transit time begins. We offer the following shipping options:
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Standard US Shipping: Estimated delivery within 5 to 10 business days.
(Please note: Delivery times are estimates and may vary slightly depending on your specific location within the US, carrier delays, or seasonal high-volume periods like the holidays.)
4. Shipping Rates
Shipping costs are calculated automatically based on the weight, dimensions, and delivery location of your order. You will be able to review the exact shipping cost at the checkout page before completing your purchase.
5. Order Tracking
Once your package is handed over to our shipping carrier, you will receive a shipping confirmation email containing your unique tracking number. You can use this number to track your order’s journey in real time.
6. Address Accuracy
Please double-check your shipping information at checkout. NOGORSHILPO-US cannot be held responsible for orders that are delayed, lost, or returned due to incorrect, missing, or incomplete addresses provided by the customer.
7. Unexpected Delays
While we strive to meet all estimated delivery dates, unforeseen circumstances beyond our control—such as severe weather conditions, natural disasters, or carrier disruptions—may occasionally cause delays.
Contact Us for Shipping Inquiries
If you have any questions about your order's delivery status, please don't hesitate to reach out to our customer support team:
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Email: support@nogorshilpo.com (Please ensure this email is corrected from "SUPPOER" on your website footer)
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Phone: +1 (564) 224-8932
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Business Address: NOGOR SHILPO LLC. | 223-49 65th Ave, Oakland Gardens, New York 11364